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No matter
where you
are: home,
office or
traveling,
We can
remotely fix
and assist
you with all
of your
computer
problems.
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If we can’t
fix it
remotely or
you just
need
face-to-face
service. We
will
come to you
and fix your
problems.
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If you don't
have
Internet
Access or if
your
computer
won't
run.....call
us and we
can talk
through the
problem and
help fix it.
We can also
dispatch a
technician
to your
location the
same or next
day
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©
2006 Around the Clock Networks, LLC
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Privacy and Security
Your privacy and
security are always
of top concern to us
and for that reason
we
take these steps.
-
We do not store
any of your
financial
information.
-
All transactions
are handled
strictly on
Authorize.net’s
secure
transaction
network.
-
All Service
sessions and
chats with our
technicians are
connected using
the latest in
encryption
technology.
-
Any information
we do collect
like name and
address for
example is
strictly to
allow us to
identify and
serve you and
will only be
used in the
course of normal
customer
relations.
-
We DO NOT sell
any information.
Remote Sessions
-
When the session
begins you are
asked to run or
download a small
applet. This
applet is only
usable during
the current
support session.
Neither you nor
the technician
will be able to
reconnect
without
establishing a
new session.
-
You can regain
control of the
mouse at anytime
simply by
"grabbing" it
away.
-
You can end a
session at any
time by clicking
the Exit button
on the screen.
-
You can watch
everything the
technician does.
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